"“All Clients Deserve Ethical, Professional, Excellent Service, Which We Strive for Every Day.”"
– Timothy M. Sullivan, Esq.

Core Values


Our core values guide our actions:

We provide each client with the best collection management service possible at every stage of the process by treating every account as if it was our own. Our team of professionals has extensive collection experience gained from a variety of backgrounds that complement our mission and goal which is to provide superior service with zero complaints. Our organization has a zero tolerance policy for violations of collection laws and requires that all employees participate in ongoing advanced credit education and training. We have also instituted comprehensive written policies and rigorous quality assurance procedures that all team members must follow to reinforce compliance.

We recognize the reputation and goodwill that you have cultivated with consumers is vitally important and we will serve to protect it as we do our own. Our staff is trained in specific business practices that are designed to help debtors find realistic solutions to satisfy their obligations, enabling us to recover valuable resources and increase cash flow for your organization. All of our corporate communications are executed in accordance with a comprehensive compliance management system ensuring respect and fairness for all parties involved.

By virtue of our proven expertise we bring excellence to every collections matter that we handle. We treat each client as a partner – by working together and being in full alignment with your goals and expectations we will work diligently to resolve all accounts placed with us and strive to make certain that we surpass all agreed to performance metrics.